Privacy Policy

Effective Date: January 1, 2026

This Privacy Policy explains how WaslaZone ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services.

1. Information We Collect

• Name, phone number, and WhatsApp number
• Gender (used for gender-specific match filtering)
• Profile photo and bio, if you choose to add them
• Bankak account details submitted at checkout, used solely for payment verification and refunds
• Match history, results, and skill level ratings
• Messages sent through match chat and direct messages

2. How We Use Your Information

• To create and manage your player profile
• To process bookings, payments, and refunds
• To calculate and update your skill level based on match results
• To connect you with other players and facilities
• To respond to support requests and resolve disputes

3. Data Sharing

We do not sell or rent your personal data. Your name and level are visible to other players in matches you join. Your phone/WhatsApp number and Bankak details submitted at checkout are visible only to our admin team, for the purpose of verifying payments and processing refunds.

4. Data Security

We use industry-standard security practices, including encrypted storage and access controls, to protect your data. Payment receipt images are stored securely and are only accessible to our verification team.

5. Your Rights

• You can edit or delete your profile information at any time from your account settings
• You can set your profile to private to limit who can see your stats and match history
• You can request a copy of your data, or request account deletion, by contacting us

6. Children's Privacy

WaslaZone is not directed at children under the age of 16. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

8. Contact Us

For any privacy-related questions, please contact us via WhatsApp or through the app's support channel.